These Terms of Use (“Terms”) apply to your use of Noval Ride’s applications, content, products, and services (the “Services”). By using the Services, you agree to these Terms.

*Definitions*

– Courier: An independent third-party delivery personnel.
– Order: The information submitted on the platform for the provision of our Services.
– Noval Ride Services: The provision of services by Noval Ride.
– Pickup Party: The individual or entity from whom the courier collects packages from a specified location through Noval Ride’s platform.
– Receiving Party: The individual or entity that receives packages through Noval Ride’s platform.
– Ordered by: The individual or entity responsible for placing an order through Noval Ride’s platform.

*Relationship between Noval Ride and User*

Noval Ride is a technology tool that connects users with independent contractors for delivery services. You and Noval Ride are separate entities, and your relationship is defined by these terms.

*Responsibilities of Noval Ride and Users*

– Noval Ride’s Main Responsibility: Noval Ride will ensure that orders are sent to Couriers for pickups and deliveries.
– User’s Main Responsibility: You must use the Services for lawful purposes, ensure a secure location for pickups and drop-offs, and treat Couriers with respect.

*Payment*

All delivery fees must be settled immediately upon completion of the delivery. You acknowledge that using the Services may incur charges from third-party providers.

*Loss and Damage of Property*

Noval Ride is not liable for any loss or damage to property. Compensation may be provided up to Ghc200, limited to incidents during the delivery process.

*Disclaimers*

Couriers wearing Noval Ride-branded apparel may not necessarily be affiliated with Noval Ride. Any request to handle money is solely your responsibility.

*Indemnify*

You agree to indemnify and protect Noval Ride, its officers, directors, employees, and agents, from any claims, demands, losses, liabilities, and expenses arising from your use of the Services.

*Termination*

If you violate this Agreement, Noval Ride may modify, suspend, or terminate your access to Noval Ride Services and/or your Noval Ride account, with or without notice, and without liability to you or any third party.

*General Provisions*

These Terms form a comprehensive agreement between the Parties, overriding any prior oral or written agreements or communications on the subject matter. This agreement is governed by and interpreted in accordance with the laws of Ghana.